We wanted to let you know about a change to our service that will benefit people in West Sussex.

Citizens Advice in West Sussex (North, South, East) now has a new free local Adviceline number. 


The new number will be 0808 278 7969 and replaces our existing local number - 0344 477 1171. 

The existing number will continue to work and will give people the option to continue with their call or to ring back on the new freephone number. 

Over time we would like to fully transition over to using the freephone number. With this in mind, if you currently include our contact details on your website or use them to make referrals, we kindly ask that you use the new numbers going forward: 

  • Citizens Advice in West Sussex (North, South, East) new Adviceline number: 0808 278 7969 
  • Adviceline national number: 0800 144 8848

Please feel welcome to forward this email to your IT or communications team if you need to update your website. If you have any questions, please do not hesitate to get in touch. 

With best wishes,




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