| A Practical Guide to Removing Spoof Websites - General advice to customers using your website |
| FAQs - General | |||
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A formal application drafted by the company’s legal advisors and addressed to the relevant Internet Service Provider (ISP) which uses the law in an attempt to have the website taken down. In each case, you will need to include the following information: Obtain the relevant details from a WHOIS 2 (see below) look up of the domain or IP address. Note the domain registrar, any resellers, the Domain Name System (DNS) providers, the date the domain was registered and the hosting company. Where possible ascertain whether the domain or server has been hijacked. If you are able to there is no need to seek deactivation of the domain; just contact the host asking them to clean the site. You can also, visit the registrar or hosting company website and look for contacts. Also use WHOIS Data Problem Report System http://wdprs.internic.net and http://reports.internic.net/cgi/registrars/problem-report.cgi If you cannot find a contact, do a GOOGLE search for “contact host.com” or “abuse host.com”. Using WHOIS A WHOIS search can be conducted at the flowing www.whois.net. Where prompted enter the suspect site web address. This will return a page with technical data and contacts for the takedown request. Using this data you should include the following details to the Internet Service Provider: Identification details of the copyrighted work that you believe have been infringed. Full details of the site involved to allow the Internet Service Provider to locate the material, reference or link. Your contact details. Internet utility that returns information about a domain name or IP address e.g. www.dnsstuff.com 5
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